“I was listened to, and I felt understood. I felt my opinion was valued… The Doctor really cared. I was given enough time, I didn’t feel rushed. I feel I started my recovery during the appointment. I left with hope.”

“Dr Khokhar was absolutely amazing. I felt embarrassed, deeply upset and vulnerable about my mental state — but he talked to me with such incredible empathy and kindness. He acted rapidly to help me onto a path to address it. I really can’t thank him enough.”

“Dr Hassan is an absolutely exceptional doctor who has provided me with first-class care that I have never experienced before in my 46 years using doctors in the NHS. I am now absolutely on the road to recovery, and without him I wouldn’t be half as recovered as I am.”

“This surgery is the best as per my experience. They have never treated me like a patient but like a family member. I am 76 years old with lots of health complications. If this surgery was not there to look after me, I would not be here. I am blessed.”

“Very caring. They worry about your health more than you would worry for yourself. All the doctors I have met are very kind and would go out of their way to make sure you are looked after. The best surgery in the UK based on my 38 years of experience.”

“An appointment within 3 hours of an online consult. Dr Ahmad gave clear, balanced advice and acted immediately. I was booked in within 24 hours for a colonoscopy. Not sure it could be possible to receive a better service. One big thank you 🙏”

“She was absolutely outstanding and went above and beyond. Thanks to her care and knowledge, we are now awaiting transfer to Manchester Children’s Hospital for surgery. The doctors there praised the early detection, awareness and action. Thank you so much.”

“I wasn’t coping. I submitted an online consultation around midday; within an hour it had been triaged and I had a doctor’s appointment. The doctor put me at ease and offered me a variety of helpful options. I felt cared for — this is quite big for me.”

“Dr Fari Ahmad couldn’t have been more efficient, kind and caring. I was referred to hospital and given a choice of which. By 18:00 I had a bed and was well looked after. I doubt this could have been more efficient. Thank you very much.”

“I always feel listened to and always receive help and sound advice. The pharmacy service at the surgery is excellent and the recent roll-out of the flu vaccination was superbly managed by the practice. An absolutely brilliant team! Thank you.”

“We are always so grateful for the support and service. Whenever we have a health problem, especially with our children, we are always seen the same day. Dr Ahmed particularly goes above and beyond — he called us the next day after seeing our baby. Thank you.”

“I have used your online consultation platform 3 times this month, and on all 3 occasions I was given a same-day doctor’s appointment. I really appreciate your doctors’ professional and empathetic approach. WHC is a 5-star health centre.”

“Dr Victoria Saunders was brilliant at putting me on the fast-track two-week cancer pathway, and I was able to have a CT scan and endoscopy relatively quickly. Special mention to the pharmacy staff who went out of their way to get specialist medication in for me.”

“I just cannot thank the doctors enough for how supportive and kind they have been towards me through tough times. Really attentive to my needs. Great staff — can’t ask for better. Best doctors’ surgery in town.”

“I have been seen several times over the last few months and every member of staff has listened to me, made me feel understood, been kind and professional. In these times of busy, pressured surgeries this is rare — you should all be very proud.”

“I have been a patient here for many years and have always received outstanding care. The staff are consistently kind, professional and attentive. I feel listened to and supported every time I visit. The level of care and dedication truly makes a difference.”

“My acute allergic reaction was dealt with promptly and efficiently. An emergency appointment was made for 4pm that afternoon with Dr Hitchen, and I received a phone call from her the following Monday to check on my progress. Made much easier to manage given the care received.”

“I just wanted to share my recent experience. I feel very lucky to be registered here. The team is always efficient, caring and quick to help. Whether I call or email, I receive a prompt response and clear direction. I truly cannot fault the service.”