This accessibility statement applies to www.wilmslowhealthcentre.com

The practice wants as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

1. Current status

We know some parts of this website are not fully accessible:

  • Less than one percent of linked images are missing an alternative text. We will endeavour to correct this over the coming year.

2. Feedback

We are always looking to improve the accessibility of this website and we welcome your feedback. If you find any problems not listed on this page or you think we are not meeting accessibility requirements, please let us know. If you require this information in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us on the following details:

  • Use the secure messaging link on the “consult us online page”
  • Call the surgery or drop us a line at the address below

We’ll consider your request and get back to you in 5 working days.

The Practice Manager,
Wilmslow Health Centre,
Chapel Lane,
Wilmslow,
SK9 5HX.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We can provide a text relay service for people who are Deaf, hearing impaired or have a speech impediment.

3. Technical information about this website’s accessibility

Wilmslow Health Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

  • Where it fails the success criteria.
  • Planned dates for when issues will be fixed.

Non-compliance with the accessibility regulations

  1. Less than one percent of linked images are missing an alternative text. We will endeavour to correct this over the coming year.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By the end of March 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

4. What we’re doing to improve accessibility

Accessibility issues will be reviewed and resolved over the next 12 months.

Testing will be carried out a regular interval to ensue ongoing compliance.

5. Preparation of this accessibility statement

This statement was prepared on 01/05/2023. It was last reviewed on 01/05/2023.

This website was last tested on 01/05/2023.